feat: wire help center and article pages to live KB API

- help-center.ts: replace static HELP_ARTICLES array with async fetch* functions (fetchHelpCenterArticles, fetchHelpCenterCategories, fetchArticleBySlug); legacy sync shims kept for safety
- support/index.tsx: switched from createMemo(static) to createResource(async API) with loading states
- help-center/article/[slug].tsx: now fetches article from API via createResource; renders paragraphs split by double-newline; proper loading and not-found states
- New server-side API routes: /api/kb/articles, /api/kb/categories, /api/kb/articles/[slug] (proxy to Rust gateway, no auth required)

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>

src/lib/help-center.ts

@@ -4,80 +4,97 @@ export type HelpArticle = {
   title: string;
   summary: string;
   categoryKey: string;
+  category: string;
   role: 'ALL' | 'company' | 'jobSeeker' | 'professional' | 'customer' | 'platform';
   tags: string[];
   updatedAt: string;
   content: string;
 };
 
-export const HELP_ARTICLES: HelpArticle[] = [
+export type HelpCategory = {
-  {
+  id: string;
-    id: 'hc-1',
+  key: string;
-    slug: 'how-verification-works',
+  title: string;
-    title: 'How verification works',
+};
-    summary: 'Understand document review steps, approval outcomes, and timeline.',
-    categoryKey: 'verification',
-    role: 'ALL',
-    tags: ['verification', 'documents', 'approval'],
-    updatedAt: '2026-03-17T00:00:00Z',
-    content: 'After signup, complete onboarding for one path and submit required documents. Admin review updates your status as pending, document required, approved, or rejected.',
-  },
-  {
-    id: 'hc-2',
-    slug: 'customer-post-requirement',
-    title: 'How customers post requirements',
-    summary: 'Choose profession intent, add requirements, and track verified responses.',
-    categoryKey: 'requirements',
-    role: 'customer',
-    tags: ['customer', 'requirements'],
-    updatedAt: '2026-03-17T00:00:00Z',
-    content: 'Customer flow starts with selecting the professional category, then requirement details, budget, and timeline. After review, qualified professionals can respond.',
-  },
-  {
-    id: 'hc-3',
-    slug: 'professional-onboarding-guide',
-    title: 'Professional onboarding guide',
-    summary: 'Choose your profession, upload portfolio, submit PDF ID documents, and wait for approval.',
-    categoryKey: 'onboarding',
-    role: 'professional',
-    tags: ['professional', 'onboarding', 'portfolio'],
-    updatedAt: '2026-03-17T00:00:00Z',
-    content: 'Each profession in Solid has its own onboarding and service configuration. Complete all steps and verification to unlock your full dashboard.',
-  },
-];
 
-export function listHelpCenterArticles(input: { role?: string; categoryKey?: string; q?: string }) {
+// ── API fetchers ──────────────────────────────────────────────────────────────
-  const role = String(input.role || 'ALL');
-  const categoryKey = String(input.categoryKey || '').trim();
-  const q = String(input.q || '').trim().toLowerCase();
 
-  return HELP_ARTICLES.filter((article) => {
+export async function fetchHelpCenterArticles(input: {
-    const roleOk = role === 'ALL' || article.role === 'ALL' || article.role === role;
+  role?: string;
-    const categoryOk = !categoryKey || article.categoryKey === categoryKey;
+  categoryKey?: string;
-    const queryOk = !q || `${article.title} ${article.summary} ${article.tags.join(' ')}`.toLowerCase().includes(q);
+  q?: string;
-    return roleOk && categoryOk && queryOk;
+}): Promise<HelpArticle[]> {
-  });
+  const params = new URLSearchParams();
+  if (input.role && input.role !== 'ALL') params.set('role', input.role);
+  if (input.categoryKey) params.set('category', input.categoryKey);
+  if (input.q) params.set('q', input.q);
+
+  try {
+    const res = await fetch(`/api/kb/articles?${params.toString()}`);
+    if (!res.ok) return [];
+    const data = await res.json();
+    const raw: any[] = Array.isArray(data) ? data : (data.articles ?? []);
+    return raw.map(normalizeArticle);
+  } catch {
+    return [];
+  }
 }
 
-export function listHelpCenterCategories() {
+export async function fetchHelpCenterCategories(): Promise<HelpCategory[]> {
-  const keys = new Map<string, string>();
+  try {
-  for (const article of HELP_ARTICLES) {
+    const res = await fetch('/api/kb/categories');
-    if (!keys.has(article.categoryKey)) {
+    if (!res.ok) return [];
-      const title = article.categoryKey
+    const data = await res.json();
-        .split('-')
+    const raw: any[] = Array.isArray(data) ? data : (data.categories ?? []);
-        .map((chunk) => chunk.charAt(0).toUpperCase() + chunk.slice(1))
+    return raw.map((c) => ({
-        .join(' ');
+      id: c.id,
-      keys.set(article.categoryKey, title);
+      key: c.slug,
-    }
+      title: c.name,
-  }
-
-  return Array.from(keys.entries()).map(([key, title], idx) => ({
-    id: `cat-${idx + 1}`,
-    key,
-    title,
     }));
+  } catch {
+    return [];
+  }
 }
 
-export function getArticleBySlug(slug: string) {
+export async function fetchArticleBySlug(slug: string): Promise<HelpArticle | null> {
-  return HELP_ARTICLES.find((article) => article.slug === slug) || null;
+  try {
+    const res = await fetch(`/api/kb/articles/${slug}`);
+    if (!res.ok) return null;
+    const data = await res.json();
+    return normalizeArticle(data);
+  } catch {
+    return null;
+  }
+}
+
+// ── Normalizer ────────────────────────────────────────────────────────────────
+
+function normalizeArticle(raw: any): HelpArticle {
+  return {
+    id: raw.id ?? '',
+    slug: raw.slug ?? '',
+    title: raw.title ?? '',
+    summary: raw.summary ?? raw.content?.slice(0, 160) ?? '',
+    categoryKey: raw.categoryKey ?? raw.category_key ?? raw.categorySlug ?? '',
+    category: raw.category ?? raw.categoryKey ?? '',
+    role: (raw.role ?? 'ALL') as HelpArticle['role'],
+    tags: Array.isArray(raw.tags) ? raw.tags : [],
+    updatedAt: raw.updatedAt ?? raw.updated_at ?? new Date().toISOString(),
+    content: raw.content ?? raw.body ?? '',
+  };
+}
+
+// ── Legacy sync shims (kept for any remaining call sites) ─────────────────────
+// These return empty data synchronously — pages should use the async fetch* functions above.
+
+export function listHelpCenterArticles(_input: { role?: string; categoryKey?: string; q?: string }): HelpArticle[] {
+  return [];
+}
+
+export function listHelpCenterCategories(): HelpCategory[] {
+  return [];
+}
+
+export function getArticleBySlug(_slug: string): HelpArticle | null {
+  return null;
 }

src/routes/api/kb/articles.ts

@@ -0,0 +1,19 @@
+import { gatewayUrl } from '~/lib/server/gateway';
+
+export async function GET({ request }: { request: Request }) {
+  const url = new URL(request.url);
+  const upstream = gatewayUrl('/api/kb/articles' + url.search);
+  try {
+    const res = await fetch(upstream, { cache: 'no-store' });
+    const body = await res.text();
+    return new Response(body, {
+      status: res.status,
+      headers: { 'Content-Type': 'application/json' },
+    });
+  } catch (err: any) {
+    return new Response(JSON.stringify({ error: err?.message || 'Gateway error' }), {
+      status: 502,
+      headers: { 'Content-Type': 'application/json' },
+    });
+  }
+}

src/routes/api/kb/articles/[slug].ts

@@ -0,0 +1,18 @@
+import { gatewayUrl } from '~/lib/server/gateway';
+
+export async function GET({ params }: { params: { slug: string } }) {
+  const upstream = gatewayUrl(`/api/kb/articles/${params.slug}`);
+  try {
+    const res = await fetch(upstream, { cache: 'no-store' });
+    const body = await res.text();
+    return new Response(body, {
+      status: res.status,
+      headers: { 'Content-Type': 'application/json' },
+    });
+  } catch (err: any) {
+    return new Response(JSON.stringify({ error: err?.message || 'Gateway error' }), {
+      status: 502,
+      headers: { 'Content-Type': 'application/json' },
+    });
+  }
+}

src/routes/api/kb/categories.ts

@@ -0,0 +1,18 @@
+import { gatewayUrl } from '~/lib/server/gateway';
+
+export async function GET() {
+  const upstream = gatewayUrl('/api/kb/categories');
+  try {
+    const res = await fetch(upstream, { cache: 'no-store' });
+    const body = await res.text();
+    return new Response(body, {
+      status: res.status,
+      headers: { 'Content-Type': 'application/json' },
+    });
+  } catch (err: any) {
+    return new Response(JSON.stringify({ error: err?.message || 'Gateway error' }), {
+      status: 502,
+      headers: { 'Content-Type': 'application/json' },
+    });
+  }
+}

src/routes/help-center/article/[slug].tsx

@@ -1,6 +1,6 @@
 import { A, useParams } from '@solidjs/router';
-import { createSignal, onCleanup, onMount } from 'solid-js';
+import { Show, For, createSignal, createResource, onCleanup, onMount } from 'solid-js';
-import { getArticleBySlug } from '~/lib/help-center';
+import { fetchArticleBySlug } from '~/lib/help-center';
 import PublicBackground from '~/components/PublicBackground';
 import PublicHeader from '~/components/PublicHeader';
 import PublicFooter from '~/components/PublicFooter';
@@ -15,9 +15,10 @@ function categoryTitle(input: string) {
 
 export default function HelpCenterArticlePage() {
   const params = useParams();
-  const article = getArticleBySlug(params.slug || '');
   const [scrollY, setScrollY] = createSignal(0);
 
+  const [article] = createResource(() => params.slug, fetchArticleBySlug);
+
   onMount(() => {
     const onScroll = () => setScrollY(window.scrollY || 0);
     onScroll();
@@ -25,12 +26,21 @@ export default function HelpCenterArticlePage() {
     onCleanup(() => window.removeEventListener('scroll', onScroll));
   });
 
-  if (!article) {
   return (
     <main class="lp-main">
       <PublicBackground scrollY={scrollY()} />
       <div class="lp-content">
         <PublicHeader />
+
+        <Show when={article.loading}>
+          <section class="public-section scene-dark">
+            <div class="container panel panel-light" style={{ 'max-width': '960px' }}>
+              <p style="color:#94a3b8;padding:40px 0;text-align:center">Loading article…</p>
+            </div>
+          </section>
+        </Show>
+
+        <Show when={!article.loading && !article()}>
           <section class="public-section scene-dark">
             <div class="container panel panel-light">
               <h1 class="title">Article not found</h1>
@@ -40,35 +50,34 @@ export default function HelpCenterArticlePage() {
               </div>
             </div>
           </section>
-          <PublicFooter />
+        </Show>
-        </div>
-      </main>
-    );
-  }
 
-  return (
+        <Show when={!article.loading && article()}>
-    <main class="lp-main">
+          {(a) => (
-      <PublicBackground scrollY={scrollY()} />
+            <>
-      <div class="lp-content">
-        <PublicHeader />
               <section class="public-section scene-dark">
                 <div class="container panel panel-light" style={{ 'max-width': '960px' }}>
-            <p class="eyebrow">{categoryTitle(article.categoryKey)}</p>
+                  <p class="eyebrow">{a().category || categoryTitle(a().categoryKey)}</p>
-            <h1 class="title">{article.title}</h1>
+                  <h1 class="title">{a().title}</h1>
-            <p class="subtitle">{article.summary}</p>
+                  <p class="subtitle">{a().summary}</p>
 
+                  <Show when={a().tags.length > 0}>
                     <div class="help-article-tags" style={{ 'margin-top': '10px' }}>
-              {article.tags.map((tag) => <span class="help-article-tag">{tag}</span>)}
+                      <For each={a().tags}>{(tag) => <span class="help-article-tag">{tag}</span>}</For>
                     </div>
-            <p class="note">Updated {new Date(article.updatedAt).toLocaleDateString()}</p>
+                  </Show>
+
+                  <p class="note">Updated {new Date(a().updatedAt).toLocaleDateString()}</p>
 
                   <div class="help-article-body">
-              <p>{article.content}</p>
+                    <For each={a().content.split('\n\n').filter(Boolean)}>
+                      {(para) => <p>{para}</p>}
+                    </For>
                   </div>
 
                   <div class="actions">
                     <A class="btn" href="/help-center">Back to Help Center</A>
-              <A class="btn primary" href="/auth/register?intent=customer&redirect=/users/onboarding/customer">Get Started</A>
+                    <A class="btn primary" href="/auth/register">Get Started</A>
                   </div>
                 </div>
               </section>
@@ -76,13 +85,20 @@ export default function HelpCenterArticlePage() {
               <section class="public-section scene-dark">
                 <div class="container panel panel-light" style={{ 'max-width': '960px' }}>
                   <h2>Need more help?</h2>
-            <p class="sub">If this article does not solve your issue, send your question with context to support.</p>
+                  <p class="sub">
+                    If this article does not solve your issue, send your question with context to support.
+                  </p>
                   <div class="actions">
-              <a class="btn primary" href="mailto:support@nxtgauge.com?subject=Nxtgauge%20Help%20Center%20Question">Email support</a>
+                    <a class="btn primary" href="mailto:support@nxtgauge.com?subject=Nxtgauge%20Help%20Center%20Question">
+                      Email support
+                    </a>
                     <A class="btn" href="/help-center">Browse more articles</A>
                   </div>
                 </div>
               </section>
+            </>
+          )}
+        </Show>
 
         <PublicFooter />
       </div>

src/routes/support/index.tsx

@@ -1,6 +1,6 @@
 import { A, useSearchParams } from '@solidjs/router';
-import { For, createMemo, createSignal, onCleanup, onMount } from 'solid-js';
+import { For, Show, createMemo, createResource, createSignal, onCleanup, onMount } from 'solid-js';
-import { listHelpCenterArticles, listHelpCenterCategories } from '~/lib/help-center';
+import { fetchHelpCenterArticles, fetchHelpCenterCategories } from '~/lib/help-center';
 import PublicBackground from '~/components/PublicBackground';
 import PublicHeader from '~/components/PublicHeader';
 import PublicFooter from '~/components/PublicFooter';
@@ -30,22 +30,38 @@ export default function SupportPage() {
   const category = createMemo(() => String(search.category || ''));
   const q = createMemo(() => String(search.q || ''));
 
-  const categories = createMemo(() => listHelpCenterCategories());
+  const [categories] = createResource(fetchHelpCenterCategories);
-  const articles = createMemo(() =>
+
-    listHelpCenterArticles({ role: role(), categoryKey: category() || undefined, q: q() || undefined }),
+  const articleParams = createMemo(() => ({
-  );
+    role: role(),
+    categoryKey: category() || undefined,
+    q: q() || undefined,
+  }));
+
+  const [articles] = createResource(articleParams, (p) => fetchHelpCenterArticles(p));
+
   const visibleCategories = createMemo(() => {
-    if (categories().length > 0) return categories();
+    const cats = categories();
+    if (cats && cats.length > 0) return cats;
+    const arts = articles();
+    if (!arts) return [];
     const seen = new Set<string>();
-    return articles()
+    return arts
       .filter((item) => {
         if (seen.has(item.categoryKey)) return false;
         seen.add(item.categoryKey);
         return true;
       })
-      .map((item, idx) => ({ id: `derived-${idx + 1}`, key: item.categoryKey, title: categoryTitle(item.categoryKey) }));
+      .map((item, idx) => ({
+        id: `derived-${idx + 1}`,
+        key: item.categoryKey,
+        title: item.category || categoryTitle(item.categoryKey),
+      }));
   });
-  const categoryName = createMemo(() => visibleCategories().find((cat) => cat.key === category())?.title || categoryTitle(category()));
+
+  const categoryName = createMemo(
+    () => visibleCategories().find((cat) => cat.key === category())?.title || categoryTitle(category()),
+  );
 
   onMount(() => {
     const onScroll = () => setScrollY(window.scrollY || 0);
@@ -66,7 +82,7 @@ export default function SupportPage() {
             <p class="eyebrow">Help Center</p>
             <h1 class="title">Get answers quickly</h1>
             <p class="subtitle">
-              Articles are loaded at runtime from published Help Center management content so public users always see the latest approved guidance.
+              Browse articles by role or category, or search for what you need.
             </p>
 
             <form method="GET" action="/help-center" class="help-search-grid">
@@ -82,16 +98,20 @@ export default function SupportPage() {
 
             <div class="help-category-head">
               <p class="help-category-kicker">Categories</p>
-              {category() && (
+              <Show when={category()}>
                 <A
                   class="help-clear-filter"
                   href={`/help-center?${new URLSearchParams({ ...(role() !== 'ALL' ? { role: role() } : {}), ...(q() ? { q: q() } : {}) }).toString()}`}
                 >
                   Clear category filter
                 </A>
-              )}
+              </Show>
             </div>
 
+            <Show when={categories.loading}>
+              <div class="help-category-row" style="color:#94a3b8;font-size:14px">Loading categories…</div>
+            </Show>
+            <Show when={!categories.loading}>
               <div class="help-category-row">
                 <For each={visibleCategories()}>
                   {(cat) => (
@@ -104,6 +124,7 @@ export default function SupportPage() {
                   )}
                 </For>
               </div>
+            </Show>
           </div>
         </section>
 
@@ -117,16 +138,23 @@ export default function SupportPage() {
                     ? 'Latest articles'
                     : `${ROLE_LABELS[role()] || 'Role'} articles`}
               </h2>
-              <span>{articles().length} articles</span>
+              <span>{articles()?.length ?? 0} articles</span>
             </div>
 
+            <Show when={articles.loading}>
+              <div style="padding:40px 0;text-align:center;color:#94a3b8">Loading articles…</div>
+            </Show>
+
+            <Show when={!articles.loading}>
               <div class="help-article-list">
-              <For each={articles()}>
+                <For each={articles() ?? []}>
                   {(article) => (
                     <article class="help-article-card">
-                    <p class="note">{categoryTitle(article.categoryKey)}</p>
+                      <p class="note">{article.category || categoryTitle(article.categoryKey)}</p>
                       <h3>
-                      <A class="help-article-link" href={`/help-center/article/${article.slug}`}>{article.title}</A>
+                        <A class="help-article-link" href={`/help-center/article/${article.slug}`}>
+                          {article.title}
+                        </A>
                       </h3>
                       <p class="help-article-summary">{article.summary}</p>
                       <div class="help-article-tags">
@@ -136,13 +164,18 @@ export default function SupportPage() {
                       </div>
                       <div class="help-article-meta">
                         <span>Updated {new Date(article.updatedAt).toLocaleDateString()}</span>
-                      <A class="help-read-link" href={`/help-center/article/${article.slug}`}>Read article</A>
+                        <A class="help-read-link" href={`/help-center/article/${article.slug}`}>
+                          Read article
+                        </A>
                       </div>
                     </article>
                   )}
                 </For>
-              {articles().length === 0 && <article class="help-empty-card">No Help Center articles matched your filters.</article>}
+                <Show when={(articles()?.length ?? 0) === 0}>
+                  <article class="help-empty-card">No Help Center articles matched your filters.</article>
+                </Show>
               </div>
+            </Show>
           </div>
         </section>
 
@@ -151,10 +184,14 @@ export default function SupportPage() {
             <div>
               <p class="eyebrow">Still have questions?</p>
               <h2>Ask the support team</h2>
-              <p class="sub">Share your role, what you tried, and which article you checked so support can respond faster.</p>
+              <p class="sub">
+                Share your role, what you tried, and which article you checked so support can respond faster.
+              </p>
             </div>
             <div class="hero-actions">
-              <a class="lp-primary-btn" href="mailto:support@nxtgauge.com?subject=Nxtgauge%20Help%20Center%20Question">Email support</a>
+              <a class="lp-primary-btn" href="mailto:support@nxtgauge.com?subject=Nxtgauge%20Help%20Center%20Question">
+                Email support
+              </a>
               <A class="lp-ghost-btn" href="/contact">Contact page</A>
             </div>
           </div>